Understanding Senior Home Care
What Senior Care Services do you offer?
Our services are designed to assist with your everyday tasks and are custom tailored to meet your individual needs. We provide care in many ways, including light housekeeping, laundry/linens, meal preparation and planning, grocery shopping, transportation, memory care, companionship, medication reminders and much more!
How do you select your Caregivers?
We are committed to choosing compassionate caregivers that we would trust to care for our own family and loved ones. We hire qualified, reliable, honest and kind caregivers who genuinely enjoy helping seniors and people with disabilities. Each potential caregiver must pass a criminal background check and detailed screening process before we even consider them as a candidate.
How does my home care service begin?
We meet with you personally for a free in-home consultation and design a program together. Next, we carefully select and introduce a qualified caregiver who will lend a hand to make your life easier. Our goal is to help ensure you see the same friendly face each visit.
Are the caregivers bonded and insured?
Yes. All Touching Hearts at Home caregivers are bonded and insured.
Will I have a choice in who comes to my home?
Yes. Our experienced staffing coordinators will make an informed decision regarding a caregiver who has the personality, skills and availability to best help you. If at any time or for any reason you are not completely satisfied with a caregiver we will gladly make the necessary changes.